They say it's seamless but it's not. It is not user friendly at all. The statements are confusing to the patient. The "automatic ERA's" are not accurately reflected in the patient accounts and the patient payments are not applied automatically. Having to post each payment is tedious and a waste of time. They are way too expensive for this cloud system not to work amazingly. I am just happy with it at all. 

Being in my 23 year of practice and having experienced many office programs for billing, and scheduling in a chiropractic setting...I have found Silk-One chiropractic ehr software to be one of the better ones.  Each program has good attributes, and bad ones.... I do believe the cloud based program is a benefit, with access to the program where ever there is internet.  I also like the features on the schedule.  I am still having some difficulty with some of the simple reports like a proper Accounts Receiviable... but the up side is the support helps you through the issues.  Also fixed overhead of $350 a month avoids suprises if your own server goes down..etc? 

I've used or tried out over 5 EMR systems. This was by far the best fit for our office. We have multiple doctors and do more than the average chiropractor. We needed to have ways of differentiating these appointments. Silkone is very customizable, great MACROS, and easy to schedule. Since it is cloud based we have used the software multiple times while traveling in the car on our phones to schedule and change appointments. It has billing and scheduler in one system that works together well. Overall, I would recommend this to any doc. Their customer service with fixing issues/answering questions is above and beyond most companies in any field.